Privacy Policy

Your privacy is important to us. We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. This document, which we update from time to time, describes how we processs and use your personal information and how we use cookies on SusyStellar.com. It also tells you how you can contact us if you have questions about your personal information. Before submitting your personal information to our website, please read this Privacy and Cookies Policy carefully to learn about our privacy and cookies practices. By visiting SusyStellar.com you are accepting the practices described herein.

FAQ PRIVACY POLICY

What kind of personal information does SusyStellar.com use?
When you visit our website we may collect certain information, such as your IP address, which browser you’re using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details. None of this information by itself will be able to tell us who you are, but it can still considered to be ‘personal’ information.

Why does SusyStellar.com collect and use your personal details?
SusyStellar.com uses the information we collect about you for the following general purposes:

  1. To facilitate your access to and use of our website;
  2. To communicate with you in general, including to provide information about Susy Stellar;
  3. To enable us to publish your reviews and other content to the SusyStellar website;
  4. To respond to your questions and comments;
  5. To measure interest in and improve our products, services, and website;
  6. To notify you about special offers and products or services available from us that may be of interest to you;
  7. To otherwise customize your experience with SusyStellar.com;
  8. To solicit information from you, including through surveys;
  9. To resolve disputes or troubleshoot problems;
  10. To prevent potentially prohibited or illegal activities;
  11. To enforce our terms of use;
  12. And as otherwise described to you at the point of collection.


How does SusyStellar.com use social media?
We use social media to promote ourselves. For example, we have integrated social media plugins into the SusyStellar website. So when you click on one of the buttons and register with your social media account, information is shared with your social media provider, and possibly presented on your social media profile to be shared with others in your network. In addition to implementing these buttons, SusyStellar.com uses social media by maintaining accounts on several social media sites, which may allow you to share information with SusyStellar.com.

How does SusyStellar.com share your data with third parties?
We do not share any of your personal information without your prior approval except for when competent authorities compel us to do so. Thus we may share your personal information with government or investigative authorities if we are required by law (or any regulation having the force of law) to do so. Such requirements include court orders, subpoenas and orders arising from legal processes and criminal investigations. We may also disclose your personal data if it is strictly necessary for the prevention, detection or prosecution of criminal acts. 

How does SusyStellar.com use reviews?
Completely voluntary you can choose to leave a review of anything on SusyStellar.com. We ask you to use your real name, but you are allowed to use a fictional one to stay anonymous. By completing a review, you are agreeing that it can be displayed on, for example, the relevant page on our website, in our mobile apps, in our social media accounts and in social apps. 

Why does SusyStellar.com use cookies?
A cookie is a small amount of data that a website places on your computer, there are different types of cookies and different ways of using them. Cookies enable your browser to be recognised by the website, as webpages have no memory. And so, if you are surfing from page to page within a website, you will not be recognised as the same user across pages. So cookies are mainly used to remember the choices you have made – choices such as the language you prefer and the currency you use. They will also make sure you are recognised when you return to a website.

How does SusyStellar.com use cookies?
We try to give our visitors an advanced and user-friendly website that adapts automatically to their needs and wishes. We therefore use cookies, but you can choose to erase all cookies from your browser any time you want to. Using your browser settings in, for example, Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the “Help” function in your browser to locate the settings you need. If you choose not to accept certain cookies, you may not be able to use some functions on our website. SusyStellar.com uses the following types of cookies:

Technical cookies: We use technical cookies to show you our website, to make it function correctly, to create your user account and to sign you in. These technical cookies are absolutely necessary for our website to function properly.

Functional cookies: We also use functional cookies to remember your preferences and to help you to use our website efficiently and effectively, for example by remembering your preferred language. These functional cookies are not strictly necessary for the functioning of our website, but they add functionality for you and enhance your experience.

Analytics cookies: We use these cookies to gain insight into how our visitors use the website, to find out what works and what doesn’t, to optimise and improve our website and to ensure we continue to be interesting and relevant. The data we gather includes which webpages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, date and time stamp information and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our website.

Does SusyStellar.com use third-party cookies?
Yes, we use the services of trusted and recognised online advertising and marketing companies. To enable their services, these companies need to place cookies.

Who has access to SusyStellar.com cookie data?
Only Susy Stellar has access to SusyStellar.com cookies. Cookies placed by third parties can be accessed by these third parties.

What security procedures does SusyStellar.com put in place to safeguard your personal information?
In accordance with European data protection laws, we observe reasonable procedures to prevent unauthorised access and the misuse of personal information. We use appropriate business systems and procedures to protect and safeguard the personal information you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorised personnel are permitted to access personal information in the course of their work.

The services offered by SusyStellar.com are not directed at children under the age of 18. The use of any of our services is only allowed with the valid consent of a parent or a guardian. When we receive information from a child under the age of 18, we reserve the right to delete it.

How can you control the personal information you have given to SusyStellar.com?
You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at susanne@susystellar.com. Please write ‘Request personal information’ in the subject line of your email and include a copy of your identity card to help us prevent unauthorised individuals from accessing your personal data.

If the personal information we have for you is incorrect, we will update it at your request. You can also ask us to remove your personal data from our customer database by sending an email to  susanne@susystellar.com with ‘Request for removal of personal information’ in the subject line. However, we may need to retain certain information, for example for legal or administrative purposes, such as record keeping or to detect fraudulent activities.

Last updated, 30 september 2021